FAQs

 

What is the standard shipping time?

Processing your order takes 3-5 business days, and shipping is scheduled in bulk once a week on Fridays (Guam time).

Boxes are shipped through the USPS. Items are sent from Saipan, and shipping is 7-10 business days. We do not take responsibility for USPS delays as that is out of our control.

*Disclaimer* please disregard the estimated shipping at checkout as it is automatically generated by a third party app and does not reflect our true shipping.

What is the refund policy?

Once an order is placed, we do not issue refunds. However, if an order arrives damaged your USPS package is insured up to $50. More info on how to submit a claim to USPS can be found here.

What forms of payment are accepted?

We accept all major credit cards, Apple Pay, and PayPal.

 

Do you offer expedited shipping?

Not at the moment.

What if I can’t find the snack that I want?

If a product of your liking is not listed on our website, send us a message, and we'll do our best to find it.

Can I pre-order items?

Yes! Orders of $50 or more of a particular item can be pre-ordered. Just send us a message.